Make an impact by leading and learning with purpose You’re a learner. A leader. A coach. A team member. A human being. And you want one thing…to create a meaningful impact. How can you do that? The answer may surprise you: knowing everything isn’t a requirement. Instead, it’s about embodying and creating these characteristics that […]

Here are three simple steps that can help improve change management within an organization: Communicate effectively: The reasons for the change, its benefits, and the resources and support available to help employees through the transition. Effective communication is essential for successful change management. Here are a few tips for communicating effectively during the change process: […]

It’s no surprise that our work habits and routines are changing due to the fast-paced work environment and unpredictable events. In light of the new normal of working remotely, along with teams located around the world, more organizations are keen to adopt digital solutions to keep everyone on the team in the loop.   Among the […]

A selection of highlighted blog posts from Lean bloggers from the month of November 2022.  You can also view the previous monthly Lean Roundups here.     Going To The Electronic Gemba– John Knotts talks about how to go to the “electronic Gemba!”  with 1) A Wall Walk, and 2) A Functional Analysis.   The Good Karma […]

It’s all about your people and their skills As you walk the aisles of the Smart Expo and lean in to listen to the sessions during Digital Manufacturing Week, it would be easy to think that Digital Manufacturing is solely about sensors, data, things and machines. As you explore the wonderful & innovative solutions I’d […]

By Pascal Dennis (bio) What’s the leader’s Job One? To ensure that all people are working on the right things. Rather bland, but true, no? Respect for humanity means I won’t waste my team’s time asking them to do stupid or wasteful things. Here’s an extreme example to illustrate the point: One of the most […]

Yesterday I learned of the passing of Norman Bodek and I have been reflecting on the impact this great man had on my life and career – and the lean and business world in general. A quarter century ago I was a new operations manager trying to figure out how to improve a large medical […]

This week’s guest is Mike Thelen. Ron and Mike caught up at the recent AME conference in Dallas, where they discussed company culture, the role of docility, and why “firefighters” get promoted instead of leaders.  An MP3 audio version of this episode is available for download here. In this episode you’ll learn:  The quote that […]

In this edition: November is Foundation month; December is TTT/F month; The questions that drive us (free webinar series); Coming to Berlin; A quick note from the department of administrative affairs; Upcoming; Top posts November is Foundation month Leading with Outcomes: Foundation that is, and in two formats. The self-paced format first: Coming in at […]

Most of us have memories of playing the game of catch either as children or with our children. I really shouldn’t call it a “game” because there are no winners and losers. There is no defense because everyone is on the same side. One participant tries to deliver the ball to the other in a […]

We mentioned this Agile Carolinas session in an earlier post.  And some description.  Here we explain more. To Start Let’s start with Game, because that’s what it’s all about. Well, more clearly, it is about a wonderful life, for the Team and for the Customers.  And everyone else. That means we must deliver a wonderful […]

The software and hardware systems used in manufacturing fall under Information Technology (IT) if they only interact with humans, and Operational Technology (OT) if they also interact with machines and facilities. Industry 4.0 is mostly OT, but manufacturing has traditionally focused more on IT. IT produces reports on delivery performance; OT issues alarms when a […]

CASE STUDY – This Shared Service Center in Poland has leveraged lean, technology, and automation to completely transform itself and provide an ever-better customer experience. Words: Krzysztof Drozd, Senior Project Manager, Service Management, Clariant Services Poland Piotr works for a global corporation that has centralized almost all production-related processes in one global services center, including […]

Last year, as many of you know, we were busy creating and testing our new Lean Toolkit App SempaiGuide with 6 manufacturers and 20 Team Leaders. The results were great (see below) and we’ve taken on our first couple of clients. Our co-founder, Russell, kicked off with another 6 Team Leaders on Monday. Exciting times […]

By Pascal Dennis (bio) Been reflecting about each of these lately, and how they relate. But what’s Ethics got to do with anything? We’re in a proverbial knowledge economy. The market caps of, say, Google, Facebook and Apple, dwarf that of Toyota. Google, Facebook and Apple have comparatively little in physical capital. ‘All’ they have […]

I’ve long been a fan of Ed Schein, and his book Humble Inquiry: The Gentle Art of Asking Instead of Telling is one of my favorite leadership books.  I wrote about Schein several years ago and a colleague recently pointed me to a recent interview where he discusses the ramifications of humility on leadership and strategy.  He begins […]

Recently I was on The Lean Effect Podcast with Mark De Jong. I’ve been following Mark and his podcast for a few years and enjoy his insightful interviews with global lean thinkers. He and I connected personally for the first time after he shared one of my articles on LinkedIn and he invited me to […]

This is the back story to the book The Aesthetic Compass. This book represents the endpoint of a line of work that I began more than 15 years ago. Simply put, it is to understand why, as Jean-Baptiste Karr said more than 150 years ago, “The more things change, the more they stay the same.” […]

A project manager is responsible for the overall planning, execution, and delivery of a project. They work with a team of people to ensure that the project is completed on time, within budget, and to the required quality standards. Some specific duties of a project manager might include the following: Developing and managing project plans, […]

The proper implementation of OKRs (Objectives & Key Results) can help you enable successful strategic execution. But before that, there are questions that need answering.  Even if you’ve written the perfect OKRs, a common dilemma is how to structure them at scale across the company. Should you cascade your OKRs from top to bottom? Or […]

On Fridays I will post a Lean related Quote. Throughout our lifetimes many people touch our lives and leave us with words of wisdom. These can both be a source of new learning and also a point to pause and reflect upon lessons we have learned. Within Lean active learning is an important aspect on […]

Successful material delivery often requires a combination of solutions that work together as an efficient, cohesive material flow system. If you’re planning to invest in a material handling cart system, there are factors to consider that will ensure the end solution improves your facility’s efficiency and productivity and provides the full potential ROI. Here are […]

I recently spoke at Lean Frontier’s Lean Leadership Week Summit, which focused on lean people development and lean accounting. This summit traditionally attracts a lot of HR professionals working in organizations undergoing a lean journey. During a concurrent session, I shared some of the ways that I’ve exercised with clients to engage HR early in […]

Leading with Outcomes’ updated Foundation module is 26% shorter, much better paced, and today it leaves beta. Academy subscribers who joined before today will still have access to the old one for the next few weeks, but for most people, the new Foundation is where Leading with Outcomes starts. Today I recorded a new welcome […]

The Lean management methodology was first developed based on the management techniques of Toyota and other Japanese automakers. While it was initially used in manufacturing, the approach has been embraced by almost every industry. Along the way, improvement management software has been developed to support the methodology. When we get the opportunity to talk with […]

Question: Can a PO postpone the start of a Sprint?  Does the PO have the power to do that? *** Answers: First, why would the PO want to do that? It is important to keep the Team and others (esp the Business Stakeholders) on a regular, consistent rhythm.  Do not let them get used to […]

During the Van-of-Nerds Tour de France, in 9/22, one of our hosts said, “It’s one thing to collect data, but it’s another to make simple and usable summaries for people.” Some of the visualizations we saw at several sites, however, showed that our hosts underestimate what it takes to generate “simple and usable summaries.” Contents […]

FEATURE – In an excerpt from his new book, the author discusses the importance of building collaboration in your teams and explains why this is the only way to consistently deliver value. Words: Jim Benson Like all process geeks, I started out as an angry punk rocker in Grand Island, Nebraska. In the late 1970s […]

I’ve been thinking ahead to summer holiday season. Here’s a picture and list of books that (in my opinion) entertainingly explain and illuminate other people’s gembas (far from manufacturing!). There are takeaways for lean people and change agents from all of them. Hopefully you’ll NOT be reading one during an extended stay, in a UK […]

By Pascal Dennis (bio) Let me build on my earlier blog on Lean, Leadership & Ethics The ancients defined Four Cardinal Virtues: Prudence, Temperance, Justice and Courage. Courage — the capacity to overcome fear — is perhaps the most admired. In Getting the Right Things Done, I defined True North, our strategic and philosophical purpose, […]

Apologies to people who subscribe to this blog as this is not my traditional type of content! In June 2021 we visited Iceland for 11 days, driving the famous Ring Road and seeing a variety of sights.  I did considerable research on multiple websites and guide books, and with a couple exceptions it worked out […]

I’m excited to bring you my 10 top books (or rather, 10 of my top books…as there are so many great ones) on the history and foundations of lean management, lean production, and the Toyota Way! If you’re a leader or continuous improvement practitioner who is committed to improvement and you’re trying to create a […]

During most private Zoom conversations over the last three years, people ask me: “So what do they [e.g., Ballé, Jones, Liker, Rother, Shook, Womack, etc.] think about your work? What’s their reaction?” They are referring to these four books (especially the first book): The Triumph of Classical Management Over Lean Management: How Tradition Prevails and […]

To create and issue a maintenance work order, follow these steps: Identify the problem or issue that needs to be addressed. This could be something that a building tenant has reported or something that you have noticed during a routine inspection. Determine the scope of the work that needs to be done. This might include […]