I’m a big fan of the KaiNexus Continuous Improvement webinar series that’s a monthly fixture on my calendar (and hopefully yours). 

I have a confession to make. I still haven’t delivered the revised manuscript for my fourth book, but in spare moments I have begun work on my fifth, working title Wholehearted: Inside the Deliberately Adaptive Organisation, business agility at every scale. There’s nothing like writing to make you revisit things that you thought were settled, […]

This is the back story to the book Shingijutsu-Kaizen. In 2007 or 2008, a book project was initiated by Shingijutsu USA to write about the method used by sensei from Shingijutsu to teach kaizen. A manuscript was produced, but the project was abandoned. Several months after my work had commenced on the book Kaizen Forever, […]

When discussing business strategy, there is often a debate between OKRs and KPIs. However, is it necessary to choose between the two? Should we prioritize setting challenging objectives with OKRs or constantly monitoring our business with KPIs? When discussing business strategy, there is often a debate between OKRs and KPIs. However, is it necessary to […]

In a  recent blog post, The Lean-Industrial Complex, I said: “Over time, the people with decades of hands-on practice in real-world settings would fall into the background, while the people who merely studied TPS [Toyota Production System] emerged as the arbiters of Lean thought and Lean practice. That such a thing could happen is remarkable give […]

Those of you who teach full-time or part-time in colleges or universities will be interested in the following resources to help teach students about Lean management. Use these books for senior-level undergraduate courses and graduate-level courses in engineering and business school curricula. Corporate training and leadership development professionals will also find these books helpful to teach Lean […]

I’m excited to have received the first “proof” copy of my new (upcoming) book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, as printed by Amazon. Oh, the vertical alignment is off, but that mistake will be fixed for the real printing!! It’s still going through final proofreading, but it’s so […]

This is an op-ed article that appeared in The Connecticut Mirror, a respected nonprofit, nonpartisan news outlet that reports on government policies and politics. I wrote it in response to the ongoing contract negotiations between the Connecticut Board of Regents and the AAUP. What Do Professors Actually Do? People’s perception of the work that others […]

Lean Strategy Deployment, also known as Hoshin Kanri, is a systematic approach organizations use to align their annual objectives around strategy with the day-to-day activities of their teams. It originated from the Toyota Production System and has been widely adopted in various industries.

Psychosis is a mental disorder in which an individual is disconnected from reality, and which can exist in both medical and non-medical forms. Management psychosis is a non-medical condition that afflicts most managers. How so? They view batch-and-queue processing as the lowest cost, highest quality, shortest lead-time way to satisfy customer demand. That is not […]

In this world of constant changes, the only way to remain relevant is to learn to adapt.  That’s alright. But how do we do that? How do we learn to adapt?  Adapting means changing the way we do things, our habits, our way of thinking. However, not all changes are worthwhile. We need to identify […]

FEATURE – Fresh off a study tour in Japan, the authors wonder if there is anything left to learn from Toyota’s network of suppliers in the age of AI and digital. Hint: it’s a rethorical question. Words: Michael Ballé and Alice Mathieu In a world of digital apps and generative AI, is there still something […]

Many higher education institutions feature a pedagogical element called “Writing Across the Curriculum.” The intent is to require students to write in every course for the purpose of improving their writing skills. The phrase “writing is thinking” captures the rationale for requiring writing across the curriculum – to further develop and improve student’s critical thinking skills so […]

Strategy is not about doing the important things but rather the process of choosing, the responsibility of leaders to grasp the situation and decide the plan forward.  I always tell others that strategy deployment is a focusing mechanism. This is about sharpening your focus by selecting the vital few breakthrough objectives. The strategy deployment process […]

Public higher education is under pressure from politicians, businesspeople, and taxpayers. They think the only thing professors do is teach, and that, being their only responsibility, should teach more than 3 or 4 courses per semester. In fact, we also conduct research and perform many important activities to serve the university and our respective professions. […]

Watch my mind-blowing keynote talk at the Global Lean Summit on 7 June 2023. I’m sure you will enjoy every minute of it! Click on image to view the video (60 minutes).

Below is a university’s process for developing an annual budget. It takes six months to create a fiscal year budget, when the actual value-added time is probably less than two weeks. It is a mind-numbing batch-and-queue process that wastes people’s time and whose owners never think to improve. FY 2017 BUDGET CALENDAR November 2015–Mid-January 2016 – Discussions […]

The flexible assembly line at Toyota is a well-known manufacturing approach. Such a flexibility gives Toyota the ability to produce different models in almost any sequence. These lines were already common at Toyota around 1990, and by now they are found at many car makers. Time to take a look at how it is done […]

The following is an excerpt from the book The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. And this post also includes some material that was cut from the book. Get a free preview of the formatted paperback book. Mistakes are actions or judgments that turn out to be misguided or wrong. […]

In the not too distant past, Boards of Regents or Trustees who hired university presidents demanded that the candidate be qualified for the position. Typically, that meant the candidate possessed an earned terminal academic degree, rose through the ranks of the professoriate, and then rose through the ranks of university administration. A 30-year career in […]

You may be familiar with the term “additive manufacturing.” It refers to a new manufacturing process in which digital designs are used to create a 3-dimensional component by depositing material in successive layers. This is in contrast to “subtractive manufacturing,” where material is removed in order to create a 3-dimensional component, such as by machining (turning […]

It is unfortunate that managers are not allowed to smoke cannabis at work. If they were high, they might go for a weed walk and finally see what is actually going on. Here is a conversation between three managers and their boss, all stoned on Rocket Science while watching a batch-and-queue process: Boss: “Whoa, that’s […]

This is an op-ed article that appeared in The Connecticut Mirror, a respected nonprofit, nonpartisan news outlet that reports on government policies and politics. I wrote it in response to the ongoing contract negotiations between the Connecticut Board of Regents and the AAUP. Connecticut Governor Dannel Malloy recently wrote the Foreword to a book titled […]

This is the back story to seven of the more than 30 research papers that I have written about Lean leadership. The seven papers and six books listed below highlight the nexus of research and practice, grounded in my own experiences as a Lean leader while working in industry, since 1994. Lean leadership in the early […]

There has been much consternation as well a strong, negative emotional response among CSU faculty to the Board of Regents opening proposals for the AAUP contract. Faculty, who once viewed the Board of Regents as merely bumbling and incompetent now view them angrily and as the enemy. That is an unfortunate development and will surely […]

“We are all guilty of one of the greatest sins with lean – not having the patience to really understand the problem we are trying to solve and then jumping to a solution that may or may not be the right way to solve this problem.” — Daniel T Jones JumpingDownload

DMAIC (pronounced də-MAY-ick) is a data-driven technique used to improve processes. It is a key tool of the Six Sigma methodology, but it can be implemented as a standalone improvement method or as part of other process initiatives like Lean. The technique is simple, yet powerful. It brings structure to the improvement process and helps […]

TEKsystems is located on the 12th floor in the old BB&T/now called 200 South College building uptown. 200 South College, Charlotte, NC 28202 https://goo.gl/maps/RGyH5e3esT6op7NZ6 Entry is between the corner of 3rd and College and 4th and College – across from Charlotte Plaza Building [ Panera Bread] The BB&T parking deck can be accessed from College […]

My new book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, is still only in a draft state before final proofreading (actually, the proofreading is taking place now). Trying to get some proof copies printed by Amazon sure does open up the possibility of mistakenly hitting “Publish Your Paperback Book” instead […]

Conflict between management and employees seems inevitable, but that is not always the case. When I worked in industry, there was near-perpetual conflict between senior management and labor unions, but less so between senior management and salaried employees. Overall, there was broad alignment in the mission of the company to design, manufacture, and service the […]

Getting feedback on both a personal and professional level is critical to an individual’s development and advancement. However, if the feedback is done incorrectly, it may sound like criticism. This can damage the relationship between the leader and the follower, but it doesn’t have to be that way. The person in authority must recall that […]

By Pascal Dennis Hi folks, recently I spoke with Brad Jeavons and the fine Enterprise Excellence podcast. Topic: Getting the Right Things Done in a Digital World. Hope you enjoy it! Full Episode: 2-Minute Tip: Best regards, Pascal In case you missed our last few blogs… please feel free to have another look… The Seven […]

It used to be that the leaders of companies, CEOs, and of state governments, Governors, would make cuts to avoid budget problems. But in recent times, they create budget problems to make cuts. In industry, companies spend hundreds of billions of dollars on mergers, acquisitions, share buy-backs, and dividends. State governments spend billions of dollars […]

Chihiro Nakao leading genba kaizen at Whitcraft LLC in Connecticut. Photo by Bob Emiliani. I am pleased to assist in the promotion of Shingijutsu’s Super-Genba-Kaizen Workshop in Connecticut on 25-29 April 2016.* This is a rare opportunity to learn genba kaizen from Chihiro Nakao, perhaps the world’s greatest industrial engineer. Nakao-san has more than 50 […]