Many leaders often feel like there is an endless list of fires to put out in their business, with another popping up every time one is extinguished. They end up in a vicious cycle of knowing they need to improve, but feeling unable to get to the root cause of a problem before it bursts […]

You’re the head of an engineering company delivering a digital ticketing system for public transport, and your goal is to expand your business and become a nationwide leader. Naturally, you’d gather everyone around and announce your long-term development plan.   Your vision is out – “becoming the main ticketing systems’ provider for public transport nationwide”, and […]

FEATURE – In this interesting piece, the author explains how lean provided everyone, everywhere with a framework to work their intuition muscle and develop insights. Words : Michael Ballé By now, almost everyone is familiar with Daniel Kahneman System 1 and System 2 model. System 1 is intuitive, fast, reactive, and often wrong (although effective in […]

In a personal exchange, François Pellerin described our Introduction to Manufacturing as a “reference book,” which makes it sound like one of those thick tomes you put on a shelf and never open: a dictionary, an encyclopedia, or a handbook. This is 180º from our intention. We wrote it as a textbook for students of […]

The following is a proposal I made to one client.  Might be useful for you. REQUIREMENTS DISCUSSION We propose a 1-hour discussion of the following practical suggestions. NEEDS (I am guessing; these are common.) we need an agile, adaptive solution part of the adaptation is to the specific people and situation of each Team we […]

This blog was written by Stephanie Hill, Sr. Lean Strategist on the KaiNexus Lean Strategy Team. In this blog, Stephanie shares her experience learning the importance of proving impact as a Lean professional.

We frequently get questions about whether the Lean process improvement methodology can be applied in the financial services sector. Because of its manufacturing roots, many people assume that Lean doesn’t apply to banking or other customer service-oriented industries. However, because banking is very process-intensive, the Lean continuous improvement approach can generate significant operational improvement and […]

Businesses use a host of methodologies to bring structure to the process of identifying and acting upon opportunities for improvement. You may be familiar with Six Sigma, Kaizen, Lean, Toyota Production System, and others. Although these methodologies differ, the foundation of each of them is the continuous improvement model.  The continuous improvement model reflects the […]

“Having no problems is the biggest problem of all.” I’ve heard many variations of this quote from Taiichi Ohno. 

Agile Carolinas meeting: May 17, 2022 – at 5:30 pm.  IN-PERSON. We may try to also broadcast via Zoom.  ie, Hybrid.  (We need someone to help with that.) [Links to be added]   *** Unclear requirements are always a problem.  Always hard in a way. So, let’s discuss how we are doing “requirements” in an […]

Goethe wrote at the very end of Faust: Alles Vergängliche ist nur ein Gleichnis Das Unzulängliche, hier wird‘s Ereignis Das Unbeschreibliche, hier ist‘s getan Das Ewig-Weibliche zieht uns hinan (For those drawn to this quote, see: https://rvgeiger.blogspot.com/2015/01/das-ewig-weiblich-zieht-uns-hinan-or.html)   So, what makes us want to accomplish more?  What will make your Team want to accomplish more? […]

Below is the first draft on this topic.  With a big need to be shorter.  I eventually wrote something shorter. *** An Agile Approach We propose that we discuss this for an hour. INTRODUCTORY THOUGHTS When we start working on a product, there are many unknowns, often including: What is the real problem? What is […]

FEATURE – Thanks to lean, a primary care unit in Catalonia has streamlined its blood sampling process, improving the patient experience and the life at work for its staff. Words: Raquel Tena and Anna Vila The Catalan Healthcare Service – CatSalut – is carrying out an ambitious and pioneering project to improve patient outcomes across […]

Several sites on the Van of Nerds tour in France in 9/22 maintain skills matrices on the shop floor. It means that the value of the skills matrix is widely known. Several questions must be answered to make it effective: The size of the teams represented in one posted matrix. The types of skills that […]

What does it mean to “lead yourself first”? How is that important to you? Where do you start and how to put it into practice? It was beyond a privilege to have Mr. Christopher Avery, founder of the Responsibility Process framework and CEO of the Responsibility company, take us on an explorational journey to agility […]

The Аgile world has spent the last 20 years evangelizing self-organizing teams. Yet, just because people learn that self-organizing is the way of Agile teams does not mean it happens. Slowly, little by little, the message has been getting through, and teams have been getting more autonomous. Of course, that can be quite frustrating if […]

As the holidays approach, I’m happy to be running two book giveaway contests that are running through December 20th. You might win and you might receive your prize before Christmas! You can enter to win via two separate contests (winners must have a U.S. mailing address): Win a Copy of “Tom Peters’ Compact Guide to […]

Scroll down for how to subscribe, transcript, and more My guest for Episode #465 of the Lean Blog Interviews Podcast is the legendary (my word, not his) author, consultant, and speaker — Tom Peters. His new book is Tom Peters’s Compact Guide to Excellence. Enter to Win! Click here to enter to win a paperback […]

This week’s guests are Scott Laundry and Marc Bicknell. Ron, Scott, and Marc discussed all things kata, including being a good coach and how kata can be “evil.” An MP3 audio version of this episode is available for download here. In this episode you’ll learn:  The quotes that Scott and Marc like (2:34) Their backgrounds […]

Going to Gemba — where the work is done — is a pretty simple concept. Go where the work is being performed and watch what is happening. What happens when the process is all online?  Where everything that is happening, is on screens and is all 1s and 0s. This is when we need to […]

For my Facebook fans you already know about this great feature. But for those of you that are not connected to A Lean Journey on Facebook or Twitter I post daily a feature I call Lean Tips.  It is meant to be advice, things I learned from experience, and some knowledge tidbits about Lean to […]

On Fridays I will post a Lean related Quote. Throughout our lifetimes many people touch our lives and leave us with words of wisdom. These can both be a source of new learning and also a point to pause and reflect upon lessons we have learned. Within Lean active learning is an important aspect on […]

As the COVID-19 vaccine rolls out, and as government mandates and workplace safety requirements continue to shift, manufacturers across the country are wondering how best to return to work. From operating with skeleton crews to running at partial capacity for months, it can be hard to figure out how you’ll phase your team back to […]

Warehouse management challenges aren’t new, but with increasing consumer demand for e-commerce orders and accelerated shipment scheduling, they certainly feel more pressing these days. If you’re experiencing warehouse management challenges that you know are holding back your facility’s profitability, know that there are solutions available to you. Here’s a look at 5 of the most […]

With the Super Bowl not far behind us and discussions already underway for what to expect next season, we’ve been surrounded by talk of the teams, coaches, and strategies employed. Oftentimes, we talk about the team with the strongest offense. After all, the team with the strongest offense will likely move the ball down the […]

At the time of this writing, COVID-19 is a global pandemic. This is an incredibly serious issue; hundreds of thousands of people have become ill, and many have died. Containment in the US and elsewhere is bringing businesses, governments, cities, and normal life to a halt. But there are many businesses that have to figure […]

The Toyota 3M Model stems from the Toyota Production System and has helped many business leaders to manage and eliminate inefficiencies within their processes. In the past, companies have created new products or revenue streams to increase their profits. However, by implementing lean manufacturing tools and practices, and the Toyota 3M Model, companies have discovered […]

The Toyota Production System The Toyota Production System (TPS) is an original manufacturing philosophy that aims to eliminate waste and increase efficiency. It was developed by the Toyota Motor Corporation during the second half of the 20th century and has benefited many automobile manufacturers. But, it has since been studied and modified to work with […]

In a previous blog, about the secrets of a great Team Leader start of shift brief, we ended with the following statement: “A final word on Change Points. In my opinion we can quickly give a Team Leader 3 simple skills, Change Point management being one of them” Over the years we’ve spent a lot […]

By Pascal Dennis (bio) Last month we enjoyed a family vacation in one of our favorite cities – San Francisco. Something for everybody. Our son Matthew got to visit the Children’s Museum, my wife Pamela saw Alcatraz, and later Carmel-by-the-sea… I took the family for dinner and a stroll in North Beach, San Fran’s Little […]

By Pascal Dennis (bio) A lovely Japanese word, no? It rolls off the tongue, and ends with a long, pleasing ‘nnnn…’ What’s it mean? Here are some definitions: Horizontal sharing, best practice sharing, lateral deployment, shared experiential learning… I like the last one. Shared — experiential — learning. Yokoten entails not just cognition (knowing), which […]

Our Gemba Academy team was at The Association for Manufacturing Excellence annual conference in Dallas last week, the largest lean conference in the world.  By all accounts it was a great success, with over a thousand people excited about finally being able to get together in person again to network, participate in workshops, and hear […]

Those of us somewhat interested in chess, or perhaps curious thanks to blockbuster shows like The Queen’s Gambit, have been following the chaos in the world of grandmaster-level chess, particularly the feud between world champions Magnus Carlsen and Hans Niemann.  Chess is one of the few competitions where even at the highest levels there are […]

The early days of Lean management (circa 1988-2000) emphasized Toyota-style kaizen and thus Type 1 Lean management. Yet the subsequent decades-long piecemeal introduction of discrete Lean tools and the eager uptake of each Lean tool by practitioners and companies alike, one by one, resulted in the rapid devolution of Lean management to Type 2. Discovery […]